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FAQs

Switch Organisation menu option missing - or incomplete

If you have access rights to more than one organisation, you should see the Switch Organisation option on your menu bar. This will take you to the organisation picklist and allow you to select another valid organisation to work on.

Only accounts with linked login credentials will show up in Switch Organisation - so if you don't see the option, or some accounts are missing, do the following:

  1. use the Change Password feature to make sure all passwords are the same
  2. use the Change Password feature once more to ensure the accounts are linked at system level
faqs.txt · Last modified: 2017/02/20 16:50 (external edit)