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data_retention [2016/05/01 13:35]
geelling
data_retention [2018/07/18 20:08] (current)
geelling
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   * archiving non-personal data from successful applications to allow trend analysis, etc   * archiving non-personal data from successful applications to allow trend analysis, etc
   * destroying data from all miscellaneous forms after a set time (default 3 months)   * destroying data from all miscellaneous forms after a set time (default 3 months)
 +  * destroying credit and ID search results after a set time (default 3 months)
  
 Data retention rules are set in three ways: Data retention rules are set in three ways:
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 1. At system level you can set the retention periods to be applied: 1. At system level you can set the retention periods to be applied:
   * Long retention period (months until successful applications are redacted and archived)   * Long retention period (months until successful applications are redacted and archived)
-  * Short retention period (months until unsuccessful applications and misc forms are destroyed)+  * Short retention period (months until search results, ​unsuccessful applications and misc forms are destroyed)
  
 2. At form level, you select the specific retention rules to apply to completed forms: 2. At form level, you select the specific retention rules to apply to completed forms:
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   * Retain indefinitely (default)   * Retain indefinitely (default)
  
-//note: retention ​period applies to the last time a form was changed or actioned in workflow//+//​note: ​form level retention ​rules are applied based on the last time a form was changed or actioned in workflow, applications are treated as unsuccessful if ANY workflow field __starts__ with Decline, Withdraw, W/D or Fail (eg Declined, Withdrawn, W/D Dup will all be included)//
  
 3. At field level, you can define which fields on application forms are treated as personal data 3. At field level, you can define which fields on application forms are treated as personal data
   * [[special_treatment|standard library fields]] marked [PD] are always treated as personal data   * [[special_treatment|standard library fields]] marked [PD] are always treated as personal data
   * other fields are treated as personal data if PERSONAL_DATA is added to special treatment   * other fields are treated as personal data if PERSONAL_DATA is added to special treatment
 +  * [[special_treatment|standard library fields]] marked [PDS] (eg search results) are treated as sensitive personal data and are always redacted after the short retention period has passed //​regardless of the form-level rule applied//
 +  * other fields are treated as sensitive personal data if SENSITIVE_DATA is added to special treatment
  
 +//note: sensitive personal data is destroyed when the short retention period has passed from the date the customer submitted their form, not from the date of any credit or ID searches//
 +
 +Encryption of sensitive personal data (new in release 6.8)
 +  * Sensitive personal data is now encrypted on the database for additional security in the event of a data breach
 +  * Encryption is automatically applied to all [PDS] fields, and fields marked SENSITIVE_DATA in special treatment
data_retention.1462102559.txt.gz ยท Last modified: 2017/02/20 16:49 (external edit)