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create_document_segments [2016/03/12 15:13]
geelling
create_document_segments [2017/03/20 12:26] (current)
geelling
Line 15: Line 15:
 **Confirmation segments** **Confirmation segments**
  
-There are two special segments which will not display on the form, but contain text that will be displayed to the user on completion, or sent to the user by email.+There are two sets of special segments which will not display on the form, but contain text that will be displayed to the user on completion, or sent to the user by email.
  
-These are defined as "​Text"​ segments, but have the "​special treatment"​ values CONFIRM (for the onscreen confirmation message) or CONFIRM_EMAIL (for the email confirmation).+These are defined as "​Text"​ segments, but have the "​special treatment"​ values CONFIRM (for the onscreen confirmation message ​- see below for real-time decision variants) or CONFIRM_EMAIL (for the email confirmation).
  
 For the email confirmation message to work, the user must have entered their email address into the form, and this value must be stored in "​General Form Details: Email"​. ​ If the email address is missing or stored in a different field, email confirmations will not work. For the email confirmation message to work, the user must have entered their email address into the form, and this value must be stored in "​General Form Details: Email"​. ​ If the email address is missing or stored in a different field, email confirmations will not work.
 +
 +[due in release 5.4 March 2017]
 +In addition to the simple CONFIRM message, the following messages are available to support real-time decision-making:​
 +  * CONFIRM_WAIT - "​please wait" holding message pending real-time decision
 +  * CONFIRM_PASS - "​application successful"​ message following real-time decision
 +  * CONFIRM_DECLINE - "​application unsuccessful"​ message following real-time decision
 +  * CONFIRM_REFER - "​application referred"​ message following real-time decision
 +  * CONFIRM_TIMEOUT - "​application decision incomplete"​ message following real-time decision
   ​   ​
 **Favicon Image** **Favicon Image**
  
 You can upload your own favicon image to display on browser tabs by uploading a .ico image in the Account Administration screen. You can upload your own favicon image to display on browser tabs by uploading a .ico image in the Account Administration screen.
create_document_segments.1457792036.txt.gz ยท Last modified: 2017/02/20 16:49 (external edit)