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Document segments
Forms are built using segments for each action you want the user to perform. So when planning a document picture how you want the user to see the form. A basic form would contain:
Examples of the segments are here https://moneywiseforms.org.uk/runform.php?article_id=555
Confirmation segments
There are two special segments which will not display on the form, but contain text that will be displayed to the user on completion, or sent to the user by email.
These are defined as “Text” segments, but have the “special treatment” values CONFIRM (for the onscreen confirmation message) or CONFIRM_EMAIL (for the email confirmation).
For the email confirmation message to work, the user must have entered their email address into the form, and this value must be stored in “General Form Details: Email”. If the email address is missing or stored in a different field, email confirmations will not work.